Terms & Conditions
"UNIZEN" is the brand name of Kolkata Uniworld City Apartment Owners’ Association hereinafter referred to as the Association.
"We" represents the "Association" and are interchangeable.
"You" addresses the individual User reading and agreeing to these Terms.
"Apartment Complex" or "Multi Dwelling Unit" can mean a Villa Complex or an Apartment Complex or a Commercial Complex. It can also imply any such Organisation of Users utilising the Products.
"Association", "Society", "RWA" are used interchangeably.
Subscription Term: Period for which Subscription Payment has been made.
TERMS OF SERVICE
UNIZEN provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time with information to you.
- DESCRIPTION OF SERVICE
UNIZEN provides its user members, a platform to interact with the Owners’ Association, share important information, newsletters, schedule of events. The member-users can also download various documents, service invoices, receipts, etc. Member users can use the payment gateway offered by the website to pay their dues for services rendered.
- USER ACCOUNT, PASSWORD AND SECURITY
You are responsible for maintaining the confidentiality of the UserID and password you choose when you create your account, and are fully responsible for all activities that occur under your account. You agree to immediately notify UNIZEN of any unauthorized use of your password. UNIZEN will not be liable for any consequence arising from your failure to comply with this Section.
- ABUSE OF SERVICE
You understand that all information (such as data files, written text, audio files, images or any other media) which you may have access to as part of, or through your use of the Products of UNIZEN are the sole responsibility of the person from which such content originated. UNIZEN takes no responsibility for abusive content, and it is the responsibility of the users to regulate such content. UNIZEN takes no responsibility for any data generated within any of its Products and published or distributed outside by the user.
- LIST OF PROHIBITED ITEMS
Users are prohibited from aiding in the sale / exchange of any item present in the below list. This is only a partial list and items can be added as and when prohibited to law or brought to the notice of UNIZEN. Airline tickets that restrict transfer, other unauthorized ticket sale - Alcohol or tobacco products - Blood, bodily fluids or parts - Bulk email or mailing lists that contain names, addresses, phone numbers, or other personal identifying info Burglary tools, including but not limited to lock-picks or motor vehicle keys - Controlled substances or illegal drugs, substances and items used to manufacture controlled substances and drug paraphernalia -Counterfeit currency, coins and stamps, tickets, as well as equipment designed to make them - Counterfeit, replica, or knock-off brand name goods - Coupons or gift cards that restrict transfer, other unauthorized coupons or gift cards - False identification cards, forged certificates - Fireworks, firearms and explosives - Gambling items, including but not limited to lottery tickets - Material that infringes copyright, including but not limited to software or other unauthorized digital goods sale - Pornography - Pet animal parts, blood, or fluids - Prescription drugs and medical devices, including but not limited to prescription or contact lenses, defibrillators, hypodermic needles or hearing aids - Stolen property, or property with serial number removed or altered.
Items can be included in the above list as and when prohibited.
- NO RESALE OF SERVICE
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Products, use of the Products, or access to the Products.
- MODIFICATIONS TO SERVICE
All of UNIZEN offerings will undergo continuous modifications in its Features and Service. In case any feature or service is phased out, adequate time and notice will be given to you, so that you may retain the Information assets created by you as part of that Feature. Beyond the time given, you agree that UNIZEN shall not be liable to you or to any third party.
- UNIZEN PROPRIETARY RIGHTS
You acknowledge and agree that the Products contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by UNIZEN, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Products, in whole or in part. You also agree not to extract the code or reverse- engineer it in anyway. Any attempt at hacking or unlawful use of the Products can and will invite the maximum prosecution allowable under the law.
- WARRANTIES AND DISCLAIMERS
Our Warranties. We warrant that
(i) the Products shall perform materially in accordance with the Functionality listed in Features List, and
(ii) the functionality of the Products will not be materially decreased during a subscription term. A Subscription Term is defined by the term for which the Subscription Payment is already made. For any breach of either such warranty, your exclusive remedy shall be Termination of Use including Refund of Advance Payments made for the Subscription Term. For integrations of the Product with 3rd Party Software or Hardware, UNIZEN warrants that it will perform due diligence while selecting the 3rd Party Software or Hardware. However, UNIZEN does not warrant error-free functioning of such 3rd Party Software or Hardware.
- LIMITATION OF LIABILITY
In no event shall either party’s aggregate liability arising out of or related to these Terms/Agreement, whether in contract, tort or under any other theory of liability, exceed the total amount paid by you under the current active Subscription Term.
In specific UNIZEN is not liable to respond to queries from third parties about a Multi Dwelling Unit’s use of the Product. All queries must come from the officially designated Users of the Multi Dwelling Unit itself.
By using this Product You confirm that You have the legal authority of uploading and sharing the specific data that You would upload or share on this Product. You indemnify UNIZEN of any disputes regarding the ownership of such data.
- Support Services
a: All queries are to be lodged using the query window at the website.
b: All queries will receive initial response within maximum 16 business hours of UNIZEN receiving the request. Business hours are 10AM to 6PM, IST. Support services are available to all member- users. Support services are not available to members not having their maintenance dues cleared.
- Exit of Subscription
This agreement is subject to review by either party at any time during the Subscription Term. If either party requires terminating this agreement, 30 days notice must be given and the data will be available for the customer to be extracted during this period. The notice period has to be within the subscription paid duration (Subscription Term).
After such 30-day period, The Service Provider shall have no obligation to maintain or provide any of the Customer’s Data and shall thereafter, unless legally prohibited, delete all of Customer’s Data in the Service Provider’s systems or otherwise in its possession or under its control.
Upon non-payment of Subscription Dues within the Subscription Invoice Due Date, the Subscription is considered terminated and Access to the product is discontinued for the Customer.